Privacy Policy

1. Information we collect

We may collect the following categories of information, depending on how you interact with QuickBots:

• Information you provide: for example when you create or manage an account, join a workspace, subscribe to a plan, contact sales or support, or fill in forms. This may include your name, email address, phone number, company name, billing details, and the content of your messages to us.
• Service and product usage: information about how you use the dashboard, bots, workflows, integrations, API, and related features (for example configuration you save, approximate usage metrics, and technical logs needed to operate the service).
• Information from integrated channels: when you connect messaging channels (such as WhatsApp or web chat) to QuickBots, we process the data needed to deliver the service as configured in your workspace. Your end-customers’ messages may be processed on your behalf as a data processor, according to your instructions and applicable agreements.
• Automatically collected data: when you visit our website or use our services, we may collect technical data such as IP address, browser type, device type, pages viewed, referring URLs, and timestamps. We may use cookies and similar technologies as described below.

2. How we use your information

We use personal data for purposes such as:

• Providing, operating, and improving QuickBots (including authentication, security, troubleshooting, and product analytics in aggregate or pseudonymous form where appropriate).
• Managing your account and workspace, processing subscriptions and payments where applicable, and communicating with you about the service.
• Sending marketing communications where you have opted in, and relevant service announcements where permitted.
• Responding to support requests and legal or regulatory obligations.
• Protecting our rights, users, and the integrity of the platform.

3. Sharing your information

We do not sell your personal data. We may share information only as follows:

• Service providers: trusted third parties that help us host, analyze, secure, or operate the platform (for example cloud hosting, payment processing, email delivery, or analytics), under contracts that require appropriate safeguards.
• Legal and safety: when required by law, court order, or competent authority, or when we reasonably believe disclosure is necessary to protect rights, safety, or security.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate notice where required.

4. Security

We implement technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

5. Your rights

Depending on applicable law, you may have the right to access, rectify, or delete your personal data, to object to or restrict certain processing, and to withdraw consent where processing is based on consent.

To exercise these rights in connection with this policy, contact us at contact@netcode.ma. We may need to verify your identity before responding.

6. Cookies

We use cookies and similar technologies where necessary for the site to function, to remember preferences (such as language), and to understand how our marketing site is used.

You can control cookies through your browser settings. Blocking some cookies may affect certain features.

7. Changes to this policy

We may update this privacy policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.

8. Contact

QuickBots is operated by NETCODE. For questions about this privacy policy or your personal data: